Channel Mastered News
The latest updates and news for Channel Mastered
Recent News
October 11, 2024
Manny Rivelo, the recently named CEO of ConnectWise, had planned to spend this week in Tampa at the company’s headquarters until Hurricane Milton got in the way. Like everyone else, he was mostly awaiting—and dreading—the storm’s impact on Tuesday when he spoke with me from his home office not far from my own home base…
October 4, 2024
Private equity has been stuck in something of a logjam in recent years. Starting in about 2022, fear of a possible recession, uncertainty about global unrest, and—above all—doubt about how long high interest rates would stay high have combined to produce a prolonged drought in exit activity. IPOs and acquisitions both hinge on confidence about…
September 27, 2024
I did what was probably my last one-to-one interview with Jason Magee, who until a few days ago was the second CEO in ConnectWise history, back in February at the company’s still shiny new downtown Tampa headquarters. He answered my questions for a half hour, stuck around a little longer to chat, and then walked…
September 20, 2024
We shared some bad news for SaaS vendors here a few weeks ago. Sales growth, while still in double-digit territory for plenty of well-known brands both in and out of the SMB channel, is slowing. Some of that, as we wrote before, stems from IT spending cuts spurred by modest (and possibly declining, after this…
September 13, 2024
My phone rang about 10 minutes before I was scheduled to meet with Sunny Kaila, CEO of IT By Design, at the managed services outsourcer’s Build IT Live event in Orlando this week. It was Kaila’s assistant, calling to confirm I was on my way to the conference room. I subsequently learned that IT By…
September 6, 2024
It’s not exactly new information that Kaseya is ambitious. You don’t pour $12 billion into the construction of an integrated, increasingly comprehensive platform of solutions for MSPs, as Fred Voccola says the company has since he became CEO nine years ago, unless you’re pretty ambitious. You’ve got to be even more ambitious to build something…
August 30, 2024
Abraham Garver of FOCUS Investment Banking is rarely wrong about anything concerning M&A in managed services, so I didn’t really need confirmation of his recent observation that we’re in the early stages of a “platform grab,” in which the multi-MSP rollups created (mostly) by private equity firms are buying each other up. But I got…
August 23, 2024
Cyberinsurance doesn’t seem to be a popular topic with Channelholic readers. The last time I discussed it, three people unsubscribed within about five minutes of the post going live. Some folks never learn, I guess, because here I go again. The inspiration this time was a conversation at CompTIA’s recent ChannelCon event in Atlanta with…
August 16, 2024
It’s an all cloud, all the time world, right? And more specifically an all SaaS, all the time world. With offices slowly vanishing, 29% of paid work days happening at home, and the tech world re-tooling networks to suit businesses with little to no on-prem infrastructure, is it any surprise that Gartner believes SaaS outlays…
August 9, 2024
Hey, channel chiefs. Are you a glass half full or a glass half empty type? If you’re in the glass half full camp, you’ll be pleased to know that partners are pretty happy with your channel programs, according to this year’s CompTIA State of the Channel report. “Satisfaction rates have gone up,” said Carolyn April,…