Channel Mastered News

I did what was probably my last one-to-one interview with Jason Magee, who until a few days ago was the second CEO in ConnectWise history, back in February at the company’s still shiny new downtown Tampa headquarters. He answered my questions for a half hour, stuck around a little longer to chat, and then walked…

We shared some bad news for SaaS vendors here a few weeks ago. Sales growth, while still in double-digit territory for plenty of well-known brands both in and out of the SMB channel, is slowing. Some of that, as we wrote before, stems from IT spending cuts spurred by modest (and possibly declining, after this…

My phone rang about 10 minutes before I was scheduled to meet with Sunny Kaila, CEO of IT By Design, at the managed services outsourcer’s Build IT Live event in Orlando this week. It was Kaila’s assistant, calling to confirm I was on my way to the conference room. I subsequently learned that IT By…

It’s not exactly new information that Kaseya is ambitious. You don’t pour $12 billion into the construction of an integrated, increasingly comprehensive platform of solutions for MSPs, as Fred Voccola says the company has since he became CEO nine years ago, unless you’re pretty ambitious. You’ve got to be even more ambitious to build something…

Abraham Garver of FOCUS Investment Banking is rarely wrong about anything concerning M&A in managed services, so I didn’t really need confirmation of his recent observation that we’re in the early stages of a “platform grab,” in which the multi-MSP rollups created (mostly) by private equity firms are buying each other up. But I got…

Cyberinsurance doesn’t seem to be a popular topic with Channelholic readers. The last time I discussed it, three people unsubscribed within about five minutes of the post going live. Some folks never learn, I guess, because here I go again. The inspiration this time was a conversation at CompTIA’s recent ChannelCon event in Atlanta with…

It’s an all cloud, all the time world, right? And more specifically an all SaaS, all the time world. With offices slowly vanishing, 29% of paid work days happening at home, and the tech world re-tooling networks to suit businesses with little to no on-prem infrastructure, is it any surprise that Gartner believes SaaS outlays…

Hey, channel chiefs. Are you a glass half full or a glass half empty type? If you’re in the glass half full camp, you’ll be pleased to know that partners are pretty happy with your channel programs, according to this year’s CompTIA State of the Channel report. “Satisfaction rates have gone up,” said Carolyn April,…

I dedicated the first part of a recent post to accelerating demand for Internet of Things solutions. Judging by the traffic numbers, this was not a topic many of my readers were itching to read about. I have a hunch I’m in for a similar response to the topic I’m leading with this week, and…

For better or worse, private equity appears to be in the early stages of a rebound. Here in the U.S., PE-funded deals climbed about 12% year over year both in volume and dollar amount during the first two quarters of 2024, according to Pitchbook. The global numbers look even better, according to S&P, which says…