Mastering Post-Click Sales Funnels: The Key to Maximizing Conversions
Getting a click is only the beginning of a successful marketing funnel. What happens after that click can make or break your entire campaign. A well-crafted post-click funnel can make the difference between a fleeting visitor and a lifelong customer. Let’s dive into the art of crafting effective post-click sales funnels that turn curious clicks into loyal customers.
The Golden Window of Opportunity
Striking while the iron is hot isn’t just a saying—it’s a fundamental principle of successful lead conversion. The ideal time to respond to new leads is between five minutes and two hours. Every minute that ticks by past that reduces your chances of conversion. Setting up automated responses and having a dedicated team ready to engage quickly can dramatically improve your results.
Crafting an Irresistible Initial Offer
Here’s where most marketers miss the mark: they focus too much on the funnel and not enough on the offer. Remember, a great funnel can’t save a poor offer, but a great offer can succeed even with a subpar funnel.
Your initial offer is the gateway to your funnel. Your offer should be so good that prospects feel they’re stealing from you. It must be so compelling that leads can’t help but say “yes.” The key is to make the value proposition so strong that giving up an email address feels like a no-brainer.
The Art of Problem Creation (and Solution)
Once you’ve captured a lead, it’s time to guide them deeper into your funnel. One effective strategy is to create a new problem that only your company can solve (or is offering to solve!)
For example, you’ve offered MSPs a comprehensive security checklist. Great! But now they’re faced with the daunting task of implementing everything on that list. Your follow-up could be an offer to handle the entire process for them—all they need to do is hop on a call. Not only does this help you build trust, but it also helps reduce the unwillingness to connect with you in the follow-up. What can you do to ensure that the money you spend on clicks isn’t just a metric in a report but a source of closed sales?
Key Funnel Reminders
- Value First: Provide overwhelming value upfront. Increase the perceived value of your offer while decreasing the perceived investment and risk.
- Ascension Model: Have multiple offers at different price points, allowing customers to move from low-ticket to high-ticket products or services.
- Indoctrination: Before trying to sell anything, introduce new leads to your company’s worldview and belief system.
- Speed of Implementation: Focus on fast execution and getting results for clients quickly.
- Create a “Blue Ocean”: Stand out by defining a new category for your product or service.
Problem-Solving in Action
Does your sales funnel meet the mark?
1. Problem: Prospects hesitate due to perceived risk.
Solution: Offer an “insane guarantee” that completely removes the risk. For instance, you could provide a 30-day risk-free trial that includes unlimited additional users or credits, comprehensive walkthrough materials for effortless onboarding, and free personalized support from a dedicated human representative. Customers can cancel at any point within the 30 days, no questions asked, with a full refund. This type of guarantee builds trust by allowing customers to experience the full value of your product without any financial commitment. It acknowledges that customers often need to see results firsthand before fully believing in a company’s promises. By offering such a robust guarantee, you’re demonstrating confidence in your product and removing any barriers to trying it out.
2. Problem: Low conversion rates on sales pages.
Solution: Use a challenge to engage prospects and build excitement before the sale. An example would be to launch a “14-Day MSP Growth Challenge” where participants follow daily tasks to optimize their business. The kicker? Guarantee that if they complete at least 12 of the 14 daily tasks and don’t see a $X,XXX increase in revenue or add at least one new client, you’ll refund their investment or provide equivalent credit towards your services. This challenge not only educates and engages prospects but also show how sure you are you’ll deliver real results, making the eventual sale much more likely. You wouldn’t offer this unless you were convinced it was true.
3. Problem: Leads go cold quickly after opting in.
Solution: Implement a “second” offer that is also irresistible and that a specific person on your team is assigned to. Many times the initial solution creates new problems. For example: your software can solve their specific problem, but now they have to learn and implement it. But if they get on the phone with you in the next seven days, your team could implement it for them for free. It’s on you, not the lead, if they don’t follow up within the golden window.
4. Problem: Low average customer value.
Solution: Create an offer that is more tailored to your ideal customer and show them how they can grow from working with you. You could offer MSPs a unique “Predictive IT Needs Analysis” tool. This analyzes potential clients’ tech stacks and could instantly identify areas of bloat and redundancy as well as their data to suggest tailored solutions. MSPs use this to win new clients by showcasing forward-thinking expertise and lead from a money-saving standpoint. Include a “Success Guarantee”: If an MSP doesn’t win a new client in 90 days, they get six months of your software free. This innovative approach goes beyond generic toolkits, driving MSP growth while increasing their reliance on your ecosystem.
5 Problem: Difficulty standing out in a crowded market.
Solution: Define a new category for your product or service that does the thing your competitors can’t or aren’t willing to do.
The Power of Continual Optimization
Remember, your funnel is never finished. Use analytics to identify drop-off points and experiment with different offers, copy, and design elements to improve conversions over time.
Conclusion
Crafting an effective post-click sales funnel isn’t just about making a sale—it’s about creating a journey that transforms curious prospects into satisfied customers and, eventually, brand advocates. By focusing on quick response times, irresistible offers, and strategic problem-solving, you can build a funnel that converts and provides genuine value every step of the way.